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About Alan S. Koch

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About Alan S. Koch

Subject Matter Expertise

  • Software Development Projects
    • Agile Methods
      Scrum, Extreme Programming
    • Traditional Software Development
      CMMI®
  • Software Project Management
    • Agile Project Management
    • PMBOK®
  • Software Quality
    • Software Testing
    • Process Assurance
    • Quality Assurance
    • Quality Control
  • IT Service Management (ITSM)
    • ITIL®
    • COBIT®

Sample Projects and Client Quotes

Certifications

  • PMP (Project Management Professional)
  • PMI-ACP (PMI Agile Certified Professional)
  • Certified Scrum Master
  • ICP-TST (Agile Testing)
  • ITIL® Expert
  • COBIT® 5 Foundation
  • Certified Toast Master

Key Skills & Knowledge

  • Wide variety of best practice frameworks
  • Analyze needs and prescribe solutions
  • Collaborative leadership style
  • Lead teams and individuals to cooperate and act
  • Effective communicator at all organizational levels
  • Engaging trainer and expert facilitator

Industry Experience

  • Financial Services
  • Consulting Contracting Training
  • Insurance
  • Federal Government & Defense
  • Healthcare & Pharmaceuticals
  • Computer Hardware and Software
  • State & Local Government
  • Higher Education & Research
  • ... and more

Years of Experience

  • Total IT experience: 30+ years
  • Quality Assurance: 21 years
  • Management: 19 years
  • Software Process: 18 years
  • IT Service Management: 17 years
  • Software Development: 14 years

Education

  • BS, Mathematics / Computer Science
  • MS, Management Science / Business Administration

Industry Contributions

  • Book:
    • Agile Software Development: Evaluating the Methods For Your Organization, 2005, Artech House Books
  • Keynote Presentation:
    • The Role of Testers in Agile Methods,
      2nd Annual Tianjin Software Testing Conference, Tianjin China, 2009
  • Peer-Reviewed Journal Articles:
    • The QA Catchall: How Quality Conscious Is Your Organization?, Better Software Magazine, May 2007
    • TSP Can Be Building Blocks for CMMI,
      Crosstalk Magazine, Mar 2005
    • The Role of Testers in Agile Methods,
      Software Quality Professional, Jun 2005
  • Contributing Columnist:
  • Social Media:

 

 

Alan S. Koch

Alan S. Koch, President,
ASK Process, Inc.

Sample Projects and Client Quotes

IT Service Management

For a large US Government ERP organization:
  • Enabled workgroups to enhance efficiency by establishing a process framework and library, assessing processes, and mentoring teams as they improved and matured their IT processes
  • Enabled program management to gain control over resources and time consumed by technical changes by leading a cross-discipline effort to understand, define, then improve the Change Management process
  • Clarified roles, responsibilities and working relationships in a new blended organizational structure by facilitating workshops with dozens of managers and executives affected by the reorganization

"{Mr Koch's} experience, education and background give him the perfect blend of customer service and technical expertise ... has established trust and built
strong relationships with key personnel ... gaining high respect of his team mates and customers alike ...
His customer reputation is stellar."

- Contract Manager

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