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About Alan S. Koch

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About Alan S. Koch

Subject Matter Expertise

  • Software Development Projects
    • Agile Methods
      Scrum, Extreme Programming
    • Traditional Software Development
      CMMI®
  • Software Project Management
    • Agile Project Management
    • PMBOK®
  • Software Quality
    • Software Testing
    • Process Assurance
    • Quality Assurance
    • Quality Control
  • IT Service Management (ITSM)
    • ITIL®
    • COBIT®

Sample Projects and Client Quotes

Certifications

  • PMP (Project Management Professional)
  • PMI-ACP (PMI Agile Certified Professional)
  • Certified Scrum Master
  • ICP-TST (Agile Testing)
  • ITIL® Expert
  • COBIT® 5 Foundation
  • Certified Toast Master

Key Skills & Knowledge

  • Wide variety of best practice frameworks
  • Analyze needs and prescribe solutions
  • Collaborative leadership style
  • Lead teams and individuals to cooperate and act
  • Effective communicator at all organizational levels
  • Engaging trainer and expert facilitator

Industry Experience

  • Financial Services
  • Consulting Contracting Training
  • Insurance
  • Federal Government & Defense
  • Healthcare & Pharmaceuticals
  • Computer Hardware and Software
  • State & Local Government
  • Higher Education & Research
  • ... and more

Years of Experience

  • Total IT experience: 30+ years
  • Quality Assurance: 21 years
  • Management: 19 years
  • Software Process: 18 years
  • IT Service Management: 17 years
  • Software Development: 14 years

Education

  • BS, Mathematics / Computer Science
  • MS, Management Science / Business Administration

Industry Contributions

  • Book:
    • Agile Software Development: Evaluating the Methods For Your Organization, 2005, Artech House Books
  • Keynote Presentation:
    • The Role of Testers in Agile Methods,
      2nd Annual Tianjin Software Testing Conference, Tianjin China, 2009
  • Peer-Reviewed Journal Articles:
    • The QA Catchall: How Quality Conscious Is Your Organization?, Better Software Magazine, May 2007
    • TSP Can Be Building Blocks for CMMI,
      Crosstalk Magazine, Mar 2005
    • The Role of Testers in Agile Methods,
      Software Quality Professional, Jun 2005
  • Contributing Columnist:
  • Social Media:

 

 

Alan S. Koch

Alan S. Koch, President,
ASK Process, Inc.

Sample Projects and Client Quotes

Software Testing and QA

For a software company:
  • Eliminated recalled software, improved customer satisfaction, and reduced support costs by building and managing a dedicated testing team who identified many defects for removal before product release
  • Reduced development and testing time by leading development teams in establishing coding standards and adopting peer reviews and otherwise improving their development processes
  • Reduced time to market by establishing configuration management practices and automated build procedures that eliminated inefficiencies and smoothed handoffs from development to the test team

"... an order of magnitude of
quality improvement as well as
lower development costs and
shortened more reliable time to market."

- VP of Research & Development

For an insurance company:

Enabled significant improvement in software quality by assessing software development and testing processes to identify root causes of software quality problems, then recommending corrective actions

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