ASK Process

Consulting with IT organizations

and training IT professionals

to ensure dependable, smooth, cost-effective
software and services

Because your Business Success depends on
Information Technology (IT)

IT Service Management and Governance

Alan S Koch (certified ITIL® Expert and COBIT 5 Foundation) will help you to capitalize on best practices in IT Service Management and Governance to improve all phases of your IT operation, including: SLAs, Service Desk, Security, Availability, Problem Management, Change Management, Release & Deployment ...

Quality Assurance

Gain control over the quality of your software and IT services with best in class processes for Quality Control (V&V, Testing, Reviews) as well as Quality Assurance.

Software Development & Project Management

Learn to use the best in Agile or traditional methods for project management, business analysis, testing, etc. (including Scrum, eXtreme programming, CMMI®, PMBOK® and others)

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Alan S. Koch

Alan S. Koch, President, ASK Process, Inc.


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