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ASK Process proudly makes all of these resources available to you to support your process improvement needs. Please tell us if you have questions or comments about any of these articles, or if there is a topic that you would like to see covered.

 

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  Requirements Articles    

The Essence of Agility Series Part 2: Customer Focus
This article is also published on Project Connections.
Topic: Agile, Requirements   •   Date Published: 1 May 2008

Is the team 'Agile,' as they claim? This time, we will focus on how the team relates to their customer. It is all about our customer. All! In order to ensure that they deliver what the customer really needs (and needs today), the team includes the customer in team activities as often as possible. The customer's input is important in each phase of the Agile lifecycle.

The Essence of Agility Series Part 5: Progressive Requirements Elaboration
This article is also published on Project Connections.
Topic: Agile, Requirements   •   Date Published: 5 Feb 2009
They say that they are "Agile", but it just looks like hacking to you. How can you tell? The Essence of Agility consists of those sets of behaviors that distinguish a truly Agile team from a bunch of hackers claiming to be Agile. In this article, I will address the next key characteristic: Progressive Requirements Elaboration.

ITIL®: A Foundation for Project Success
This article is also published on Project Connections.
Topic: ITIL, Management, Requirements, Quality   •   Date Published: 9 Oct 2006

At its heart, quality is a matter of meeting the business need. Can the Information Technology Infrastructure Library (ITIL®) -- a process model for IT Service Management -- help us with our development projects? Absolutely! ITIL can help us to assure the quality of the systems we develop by providing the basis for understanding the business need and taking action on that understanding. ITIL can be our foundation for project success by defining the context for our project and for the product we will build!

Meeting Customer Requirements: First Time, Every Time Using TQM
This article is published on the James A Ward & Associates website.
Topic: Requirements, Process   •   Date Published: Summer 1994
Total Quality Management is a commitment to the continuous improvement of work processes with the goal of satisfying internal and external customers. It's the customer that matters in TQM, the process is the means to satisfying the customer. This article by James A Ward provides a good summary of the principles behind TQM; a "fad" that has run its course, but none-the-less embodies principles that will never go out of style!

The One Right Way to Achieve High Quality Requirements
This article is also published on CM Crossroads.
Topic: Requirements   •   Date Published: 16 Sep 2007

Many authorities have undertaken to lay out the One Right Way to engineer system requirements. Although there are similarities among them, what is most striking is the diversity in approaches, and in some cases, conflicting philosophies. Each of the approaches has supporters and adherents because each works (at least in specific circumstances). From this, we can derive our most important lesson about Requirements Engineering; that there is not One Right Way to engineer requirements.

Quality is Conformance OF Requirements
This article is also published on Project Connection.
Topic: Quality, Requirements   •   Date Published: 15 Aug 2005

We in the software industry prefer to measure quality in terms of conformance to requirements. But there is one very large and glaring problem with this: Anything that people produce may be defective, and that includes the specifications that they write. And if the specification is wrong, then how can we say that a system that conforms to it is "high-quality"?

What is the BA's Role?: Four steps to a clear answer
This article is also published on Project Connections.
Topic: Requirements   •   Date Published: 19 Jul 2007

Business Analysis has only recently gained recognition as its own discipline, and many organizations are learning about it in an attempt to make it a part of their project structures. Making this new role work in any organization will include determining precisely who should be responsible for what activities, and where the limits of each person's responsibilities and authority lie. The Business Analyst role can overlap several others in your organization, but this simple approach will minimize conflicts over responsibilities.

 

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