Ask Process

ASK Process, Inc. trains your IT professionals to provide dependable, smooth, and cost-effective software and IT services.
Check our training calendar for courses near you!
We also provide Consulting Services to support this training!

Training Catalog Online

Agile Software Development Series

Software Project Management Series

Software Quality Series

Business Analysis Series

Executive Workshop: Business Analysis – 1+/- Day

Overview of Business Analysis
(and the BABOK)
– 3 Days

Analyzing Business Processes
(BABOK: Enterprise Analysis)
– 4 Days

Managing Requirements Activities
(BABOK: Requirements Planning, Management, Communication)
– 2 Days

Requirements Engineering
(BABOK: Requirements Elicitation & Analysis)
– 3 Days

Documenting Requirements
(BABOK: Requirements Documentation and Communication)
– 2 Days

Ensuring Requirement Satisfaction
(BABOK: Solution Assessment & Validation)
– 2 Days

ITIL® -- IT Service Management Series

Training Options

Public Offerings -- Check our training calendar for which courses are available in which cities.

On-Site Training -- All of our training courses can be brought to your organization and tailored for your needs.

Custom Training -- We can design and deliver customized training just for you.


Download your own copy of our
Training Catalog
(<450 KB, PDF)

To inquire about training
or get answers to your questions:
Call us at 412-849-0421
or e-mail

Training Catalog

Analyzing Business Processes
(BABOK: Enterprise Analysis)

4 Days

Understand how business processes work, and when they need to be improved!

The BA Body of Knowledge (BABOK) defines the role of the BA in supporting management's project investment decisions. This support includes building accurate models of the enterprise's business processes and analyzing those processes to uncover the reasons for problems and what may be done about them.

This course explains how to analyze, model, and clearly define a business process. Understand the role and responsibilities of the business analyst in successful process improvement projects. Learn how to define business processes as they are today, identify the root causes of problems with existing processes, and model how the processes will be in the future. Then prepare and present a coherent business case for making the needed process improvements.

During this course, you will:

  • Understand the role of the Business Analyst (BA)
  • Use a variety of methods to model and analyze a business process
  • Determine root causes of problems and options for correcting them
  • Perform feasibility studies to identify the optimal solution
  • Define and model the improved process
  • Get stakeholder buy-in for process improvement

Who should attend this course?

  • Business Analysts
  • System analysts
  • Project managers
  • Team leaders
  • Product managers
  • Program managers

Course Outline (4 Days):

  • Day 1
    1. Overview of Enterprise Analysis
    2. The Role of the BA in Enterprise Analysis
    3. Creating and Maintaining the Business Architecture
    4. Modeling the "As Is" process
  • Day 2
    1. Modeling the "As Is" process (continued)
  • Day 3
    1. Determine Causes of Problems
    2. Determine Process Improvement Options
    3. Conducting Feasibility Studies
    4. Modeling the "To Be" process
  • Day 4
    1. Defining Initial project Scope, Constraints and Risks
    2. Preparing the Business Case for Process Improvement
    3. Preparing and Presenting the Decision Package
    4. Enterprise Analysis in Context

Download your own copy of this course description (<140 KB, PDF)
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