Ask Process

ASK Process, Inc. trains your IT professionals to provide dependable, smooth, and cost-effective software and IT services.
Check our training calendar for courses near you!
We also provide Consulting Services to support this training!

Training Catalog Online

Agile Software Development Series

Software Project Management Series

Software Quality Series

Business Analysis Series

ITIL® -- IT Service Management Series

Executive Workshop: IT Service Management – 1+/- Day

ITIL® V3 Foundation Prep – 2 Days

Introduction to ITIL® – 2 Days

ITIL® Awareness – 1 Day

Training Options

Public Offerings -- Check our training calendar for which courses are available in which cities.

On-Site Training -- All of our training courses can be brought to your organization and tailored for your needs.

Custom Training -- We can design and deliver customized training just for you.


Download your own copy of our
Training Catalog
(<450 KB, PDF)

To inquire about training
or get answers to your questions:
Call us at 412-849-0421
or e-mail

Training Catalog
All instructors are Certified ITIL Experts.

What do students say about
Alan S Koch?

"Great course & instructor!! Learned a lot! I recommend you bring Mr. Koch back to teach classes for other certifications."

— Keisha Thomas,
Alabama Office of Courts
(2007 - ITIL Foundations Exam Boot Camp)

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ITIL® is a registered trade mark of AXELOS Limited.
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